Collaborative Knowledge Modeling with a Graphical Knowledge Representation Tool: A Strategy to Support the Transfer of Expertise in Organizations [r-libre/3730]

Basque, Josianne; Paquette, Gilbert; Pudelko, Béatrice, & Léonard, Michel (2008). Collaborative Knowledge Modeling with a Graphical Knowledge Representation Tool: A Strategy to Support the Transfer of Expertise in Organizations. In Okada, A.L. P (Ed.), Knowledge cartography: Mapping Techniques to Teach and Manage Knowledge (p. 357-382). Berlin, Heidelbert : Springer. ISBN 978-1-84800-148-0 https://doi.org/10.1007/978-1-84800-149-7_17

File(s) available for this item:

Microsoft Word - 019MM_Basque_VF_19juillet2007+GP.doc
Content : Accepted Version
License : Creative Commons Attribution.

Download

Item Type:	Book Sections
Refereed:	Yes
Status:	Published
Abstract:	This chapter presents a strategy for collaborative knowledge modeling between experts and novices to support the transfer of expertise within organizations. We advocate the use of an object-typed knowledge modeling software tool called MOT to elaborate knowledge models in small groups composed of experienced and less experienced em-ployees in organizations. A knowledge model is similar to a concept map except that it is based on a typology of knowledge objects and a typology of links. This technique is used to help experts externalize their knowledge about concepts, principles, procedures, and facts related to their work and to support the sharing of knowledge with novice employ-ees. This chapter presents the rationale behind this strategy, the tool used, applications of this method, and how it can be integrated in a global knowledge management strategy within organizations.
Official URL:	https://link.springer.com/chapter/10.1007/978-1-84...
Depositor:	Paquette, Gilbert
Owner / Manager:	Gilbert Paquette
Deposited:	05 May 2025 18:40
Last Modified:	05 May 2025 18:40

Actions (login required)

RÉVISER