Psychosocial safety climate as a mediator between high-performance work practices and service recovery performance: an international study in the airline industry [r-libre/2695]

Mansour, Sari; Nogues, Sarah, & Tremblay, Diane-Gabrielle (2021). Psychosocial safety climate as a mediator between high-performance work practices and service recovery performance: an international study in the airline industry. International Journal of Human Resource Management. https://doi.org/10.1080/09585192.2021.1949373

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Item Type:	Journal Articles
Refereed:	Yes
Status:	Published
Depositor:	Mansour, Sari
Owner / Manager:	Sari Mansour
Deposited:	15 Jun 2022 15:27
Last Modified:	15 Jun 2022 15:27

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