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Shuraida, Shadi, & Barki, Henri (2021). Does Supplementing IS Analysts' User Observations with Hands-on Training Help Them Better Understand Users' Work?. AIS Transactions on Human-Computer Interaction, 13 (2), 145-174. https://doi.org/10.17705/1thci.00146
Shuraida, Shadi; Barki, Henri, & Luong, Anh (2018). Empirical Research in Information Systems 2001 - 2015. Foundations and Trends in Information Systems, 2 (3), 237-295. https://doi.org/10.1561/2900000016
